PRIVACY POLICY

Last Updated: January 1, 2025

Mountaineer Dynamics Institute ("MDI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. INFORMATION WE COLLECT

Personal Information You Provide

When you register for courses or create an account, we collect:

• Name, email address, phone number
• Date of birth (for age verification)
• Billing address
• Government-issued ID (for legal compliance)
• Emergency contact information
• Payment information (processed securely by our payment processors)

Information Collected Automatically

We automatically collect certain technical information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or source

2. HOW WE USE YOUR INFORMATION

Purpose	Data Used
Process course registrations	Name, contact info, payment data
Verify age eligibility	Date of birth, government ID
Send course confirmations & updates	Email address, phone number
Emergency contact during training	Emergency contact info
Improve our website and services	Usage data, analytics
Marketing (with consent)	Email address

3. ID VERIFICATION & DOCUMENT HANDLING

Due to legal requirements for firearms training, we collect and verify government-issued identification. Here's how we handle your ID:

• Encryption: All ID images are encrypted at rest and in transit using AES-256
• Access: Only authorized personnel can access ID documents for verification
• Retention: ID images are automatically deleted 30 days after your course
• No Sharing: We never sell or share ID information with third parties

4. PAYMENT SECURITY

We use industry-standard payment processors (Authorize.Net and PaymentCloud) that are PCI DSS compliant. We do not store your full credit card number on our servers. Only the last four digits are retained for transaction reference.

5. DATA SHARING

We may share your information only in the following circumstances:

• Service Providers: Payment processors, email services, and hosting providers who assist our operations
• Legal Compliance: When required by law, court order, or government investigation
• Safety: When necessary to protect public safety or prevent harm
• Business Transfer: In connection with a merger, acquisition, or sale of assets (you will be notified)

We never sell your personal information to third parties.

6. COOKIES & TRACKING

Our website uses cookies for:

• Essential Cookies: Required for site functionality (shopping cart, login)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used for retargeting ads (only with consent)

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

7. YOUR RIGHTS

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing emails at any time
• Portability: Receive your data in a portable format

To exercise these rights, contact us at privacy@mountaineerdynamics.com.

8. DATA RETENTION

Data Type	Retention Period
Account information	Until account deletion request
Course registration records	7 years (tax/legal requirements)
Government ID images	30 days after course completion
Waiver/release forms	7 years (legal liability)
Payment transaction records	7 years (tax requirements)

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a minor, we will delete it immediately.

10. SECURITY MEASURES

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• AES-256 encryption for stored sensitive data
• Regular security audits and vulnerability testing
• Employee access controls and training
• Secure, redundant data backups

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email to registered users.

13. CONTACT US

For privacy-related questions or concerns:

Mountaineer Dynamics Institute
Privacy Officer
Email: privacy@mountaineerdynamics.com
Phone: 304-406-3045